Legal

Privacy Policy

Last updated: October 2026. This page explains what personal data we collect through this website, why, and the rights you have over it.

1. Who we are

One Touch Relocation Services Private Limited ("One Touch", "we", "us") is a relocation and market-entry consulting company based in Bangalore, India. This policy covers the personal data we collect through onetouchrelocation.com and through direct enquiries made via the contact details on this site.

2. What we collect

When you fill in an enquiry form or contact us directly, we may collect your name, company name, email address, phone number, and whatever details you choose to share about your relocation, visa, or office setup requirement. We do not knowingly collect sensitive personal data (such as financial, health, or biometric information) through this website.

3. Why we collect it

We use this information solely to respond to your enquiry, assess what you need, and, where you engage us, to deliver relocation, immigration, or market-entry services. We do not sell personal data, and we do not use it for unrelated marketing without your consent.

4. Who we share it with

We share personal data only where necessary to deliver the service you've asked for, for example with a vetted moving partner, a landlord or property contact during a home search, an immigration authority as part of a visa application, or a professional advisor such as external legal counsel, and only to the extent that specific engagement requires. We do not share your data with third parties for their own marketing purposes.

5. How long we keep it

We retain enquiry and client data only as long as reasonably necessary to deliver the service, meet legal or regulatory record-keeping requirements, or resolve any dispute, after which it is deleted or anonymised.

6. Your rights

Under India's Digital Personal Data Protection Act, 2023, you have the right to ask what personal data we hold about you, request correction of inaccurate data, request erasure where it is no longer needed, and withdraw any consent you've given. To exercise any of these rights, contact our Grievance Officer below.

7. Cookies & tracking

This website does not use advertising or cross-site tracking cookies. Any functionality that requires storing information in your browser is limited to what's needed for the site to work correctly.

8. Grievance Officer

In accordance with applicable Indian law, the Grievance Officer for One Touch Relocation Services Private Limited is:

Pradeep Kumar, Director of Operations
20, Lavanya Residency, Church Road, HAL 3rd Stage, New Thippasandra, Bangalore - 560075
pradeep@onetouchrelocation.com

GST / registered office: 787, 3rd Main Road, HAL 3rd Stage, Bengaluru - 560075

9. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page reflects the most recent update.